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Share Your Experience

Working at home

Shropshire SENDIASS Service User Feedback Questionnaire

Thank you for using Shropshire SENDIASS. Your feedback helps us improve our service and ensure we meet the needs of children, young people, and their families. This questionnaire should take around 5 minutes to complete. All responses are confidential, and you can choose not to answer any question.

About Your Experience with SENDIASS

How did you hear about Shropshire SENDIASS?
Website
Social media
School/college
Health Professional
Friend/family
Other
Which of the following best describes you?
Parent/carer
Young person (16-25)
Professional
Other
What support did you receive from SENDIASS? (select all that apply)
How satisfied were you with the support you received?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Did you feel listened to and understood?
Yes, completely
Mostly
Somewhat
No
How easy was it to access our service?
Very easy
Fairly easy
Neither easy nor difficult
Fairly difficult
Very difficult
Did our support help you feel more confident in making decisions?
Yes, completely
Mostly
Somewhat
No

Your Thoughts

Would you recommend SENDIASS to others?
Yes
No
Not sure

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Privacy Notice

We collect feedback to improve our service and inform our quarterly reports. Your responses are anonymous unless you choose to provide contact details. Any personal data you provide will be stored securely and used only for the purposes outlined. We do not share identifiable data with third parties. You can request to view, amend, or delete your information at any time.

About You (Optional)

These questions help us understand if we are reaching all families effectively.

Which of the following best describes your ethnic background?
White British
White Irish
White Gypsy or Irish Traveller
Other White background
Mixed or Multiple Ethnic background
Asian or Asian British
Black, Black British, African or Caribbean
Arab
Prefer not to say
Other
Which age group are you in?
Under 16
16-25
26-34
35-44
45-54
55-64
65-74
75+
How would you describe yourself?
Male
Female
Non-binary
Prefer not to say
Other

Keeping in Touch (optional)

Thank you for your time! Your feedback helps us continue to improve our service.

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