Mental Health & Wellbeing
Urgent Help
If you need urgent mental health help now, call the local 24/7 NHS urgent helpline: 0808 196 4501.
If someone is at immediate risk, call 999.
Mental health support (BeeU specialist CAMHS)
For assessment/treatment when needs are moderate–severe or complex.
Call BeeU: 0300 124 0093.
For urgent help, use 0808 196 4501
Mental health support teams (MHST) in schools
Early-help for mild-moderate needs; whole school prevention, staff advice.
50% of local schools have MHST, ask your SENCO or Senior Mental Health Lead
Neurodevelopmental (autism/ADHD) pathway
Waiting or needs changed?
Call 0300 124 0093 and select option 2 for the neurodiversity team.
Tip: To check if your school has an MHST, ask your SENCo or Senior Mental Health Lead: coverage is organised locally
Shropshire’s Inclusion Pathway
From 1 February 2025, the Inclusion Advice Forum has been replaced by Integrated Consultation Panels (ICPs). These panels bring together multiple services to give coordinated advice and support for children facing barriers to attending school.
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For children who may need primary shared placements, Section 19 education, or medical provision, a pathway meeting with TMBSS is used to plan and agree the right support. This ensures decisions are made with input from the school, local authority, and other professionals.
Mental Health Support in Schools: What’s Ordinarily Available?
Children and young people with mental health needs should be supported in mainstream schools without needing an EHCP. Support should be based on need, not diagnosis.
‘Ordinarily Available Inclusive Provision’ (OAIP), includes reasonable adjustments for mental health (e.g., safe spaces, flexible transitions, communication supports).
Helpful Organisations
Healios
offer therapies and interventions, addressing mild to moderate mental health difficulties. The care team specialise in assessments and support for ASC and ADHD, Access services through a referral from CAHMS or a GP.
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BEAT (Beating Eating Disorders)
provides information, help, advice and support for people experiencing an eating disorder and their carers.
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Young Minds
is an independent national charity offering support and advice for children, young people and their parent/carers, and professionals. Support includes advice and information,, training courses (for adults), programmes of support, helplines, webchat, top tips, and help and guidance on accessing services.
Mental Health Foundation
provides information about mental health to help including; podcasts, videos, stories and an A-Z help guide.
Minded
free learning resource for Mental Health in children, young people and adults.
Kidscape
Challenge bullying and advocate for mental health. They provide support, resources and advice to children, parent carers and professionals.
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BeeU
BeeU provides
Emotional wellbeing and mental health services for children and young people (0-25)
Neurodevelopmental assessments for children – autism for 5-18 year olds, and Attention Deficit Hyperactivity Disorder (ADHD) for 6-18 year olds
Community Eating Disorder Services for 0-18 year olds
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Support for neurodivergent children and young people 5-18 years
Support for neurodivergent children and young people in Shropshire, Telford, and Wrekin includes services to meet their diverse needs. The information in Healthier Together outlines the available support options for individuals and their families.
Personal Safety Plan Templates
These templates can help you and your child think through strategies for staying safe and managing difficult situations. They are designed to be used as a discussion tool with your child’s school, GP, or other professionals, so that everyone supporting your child can understand what helps them feel safe.
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Important: These templates do not replace professional care or advice. Always speak with your GP, mental health professional, or school about concerns related to your child’s safety or wellbeing.
Families often want to know what schools and the local authority must do to support their child.
Behaviour & reasonable adjustments
Schools should have a positive behaviour culture that includes pupils with SEND. They must make every reasonable effort and apply adjustments under the Equality Act to help your child participate. [DfE guidance]
Attendance & mental health
Schools should work with families to remove barriers and provide extra support when mental or physical health makes it hard for a child to attend. [2024 statutory guidance]
Education if a child can’t attend
If a child cannot go to school, the local authority must arrange suitable education for them under section 19 of the Education Act 1996.