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Welcome to Shropshire SENDIASS
We’re here to support you.

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At Shropshire SENDIASS, we provide free, impartial information, advice, and support to parents and carers of children aged 0 to 25, as well as young people aged 16 to 25, who have or may have special educational needs or disabilities (SEND).
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Whether you're just starting your journey or looking for specific guidance, you’ll find resources, advice, and support tailored to your needs.
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We're here for you

Need information, advice or support? You do not need to know exactly what the problem is. Tell us what you can, and we will help you work out the next steps.

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Ask SENDIASS for help

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Our short online form is the quickest way to tell us what you need. Once you send it, you will not need to complete another referral form.

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Other ways to contact us

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Phone: Leave your name and telephone number on Citizens Advice Shropshire’s answerphone: 01743 280019

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Email: Write to iass@cabshropshire.org.uk   Please include a telephone number if you would like us to call you.

We aim to respond within 10 working days.

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Ask SENDIASS for help

Complete this short form to ask us for information, advice or support.

What is the Child or Young Person's Date of Birth?
Day
Month
Year
What school year is the child or young person in?
Which best describes their attendance or engagement at the moment?
Generally attending and engaging
Attendance or engagement varies
Currently not attending or engaging
Which area of need is most relevant at the moment?
What would you most like help with?
Getting SEN Support in school or college
Support not being provided or not meeting needs
Asking for an EHC needs assessment
An Education, Health and Care Plan
An annual review
Choosing or naming a school or setting
School attendance or difficulty attending
Exclusion, suspension or risk of exclusion
Bullying, discrimination or reasonable adjustments
Health support affecting education
Social care support
Transport to school or college
Preparing for adulthood or moving into adult services
A disagreement, complaint, mediation or appeal
Understanding rights, processes or paperwork
Something else
I am not sure
No other issue
Is there another issue you would like help with?
How did you hear about SENDIASS?
School, college or early years setting
Local authority or Local Offer
Health professional
Social care professional
Parent Carer Council or parent group
Friend or family member
Internet search
Social media
An event, webinar or training session
I have used SENDIASS before
Another organisation
Not sure
Other
How we use your information

We will use the information you provide to respond to your request and provide SENDIASS information, advice and support. We will handle your personal information securely and in accordance with our privacy notice.

Have Your Say. Shape SENDIASS.

Join our Advisory Groups and help improve support for children, young people and families

Parent Carers

Share your experience. Help improve support for families.

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We’re looking for parent carers to join our Advisory Group and bring their lived experience to help shape and develop the SENDIASS service in Shropshire.

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You don’t need any previous experience – just your perspective as a parent or carer of a child or young person with SEND.

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👉 Become a Parent Carer Representative: Get in touch  

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Professionals

Use your expertise to strengthen SEND support across Shropshire.

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We’re inviting school leaders and professionals from education, health and social care to join our Professional Advisory Group.

Your insight will help strengthen joint working and shape how SENDIASS is promoted and integrated across services.

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👉 Apply for the Professional Advisory Group:  Complete the Form

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Young People

Make your voice heard and help improve services.

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Are you a young person with SEND who wants to make a difference? Join our group to share your views and help improve support for other young people in Shropshire.

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No experience needed – just your ideas and willingness to get involved.

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👉 Join the Young People’s Advisory Group: Complete the form

NEWS

We’d Love Your Feedback!

​At Shropshire SENDIASS, we’re always looking for ways to improve the information, advice, and support we offer to children, young people, families, and professionals.

 

Your feedback and suggestions are invaluable in helping us shape our service to better meet your needs.

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We’d love to hear your thoughts on:
💜 How useful and accessible you find our service
💜 Any gaps in support or information you think we could improve on
💜 Your experience using our website and resources
💜 Suggestions on how we can better support you

 

Your voice matters!

Please take a moment to share your feedback with us. Together, we can continue to make a difference.

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Thank you for helping us grow and improve!

Leave Feedback

Citizens Advice Shropshire
Shropshire sendiass
Shropshire Council
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